ESSENTIAL GUIDE:
IT4IT™ for Managing the Business of IT – A Management Guide, from The Open Group, provides best practice advice and focuses on the data and automated workflows needed to manage IT services in a lean, agile and business-focused way.
EGUIDE:
Read this ebizQ E-Guide and learn how case management can help make knowledge-centric work more efficient and systematic. Explore the benefits and challenges of taking a holistic approach to BPM as well as the power and complexity of case management BPM.
WHITE PAPER:
This resource introduces an enterprise mobile field service strategy that gives you the power to receive and process work orders in the field, allowing you to be more responsive to customer needs and drive success.
EZINE:
Microsoft made some big improvements in SharePoint 2010, but a few problems remain that still annoy SharePoint administrators. In this month's issue, find out what's good and what's not so good in the newest version of SharePoint. Also in this issue, get started on SharePoint capacity planning, and learn how to automate SharePoint governance.
WHITE PAPER:
Inefficient sales order processing can cause companies to miss tremendous opportunities for improved profitability. Learn how automating the sales order process can eliminate the inefficiencies and limitations of manual order processing.
DATA SHEET:
Cisco® Tidal Enterprise Scheduler is a software solution for cross-application and cross-platform enterprise job scheduling, batch business process automation, and application integration. Continue reading this data sheet to learn more.
WHITE PAPER:
Think an ERP is the solution for your workforce management needs? Stop and consider how hard you would have to work, to make your ERP work for you. This paper presents seven signs that will tell you that it’s time to go with Kronos.
CASE STUDY:
The IT department of T-Com Human Resources was faced with the challenge of training 140,000 employees to perform reporting processes for their own business travel as quickly as possible. Read this case study to find out how T-Com found their way to datango in their search for a customizable context sensitive online help system.
WHITE PAPER:
This white paper identifies seven levels of claims automation and provides a roadmap that can be followed to enhance claims processing for insurance companies worldwide.
EBOOK:
Are you on the hunt for single sign-on (SSO) technology? Discover the differences between the numerous approaches to SSO, their benefits, and what works for various types of healthcare organizations. In this guide, health IT expert Rick Krohn shares his advice on choosing the right SSO tech for your practice.
