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The Kaseya IT Automation Framework sponsored by Kaseya International Limited WHITE PAPER: Access this exclusive resource to discover a powerful, web-based, systems management platform that can reduce complexity and increase the productivity of IT pros and MSPs (Managed Service Providers). Read on to learn more about the many features and benefits of this integrated Web-based platform. Posted: 23 Aug 2011 \| Published: 23 Aug 2011 TOPICS: Green Data Center \| Managed Security Services \| Management Service Providers \| Network Management \| Software Upgrades \| Systems Management \| Systems Management Services

Mobile Internet 3.0: How Operators Can Become Service Innovators and Drive Profitability sponsored by Juniper Networks, Inc. WHITE PAPER: Mobile operators today have the distinct ability to become service innovators and drive profitability with the advent of Mobile Internet 3.0. Learn how you can expand your data revenue base in this resource. Posted: 01 May 2012 \| Published: 23 Apr 2012 TOPICS: Cloud Computing \| Cloud Management \| Data Management \| Internet \| Internet Access \| Internet Services \| Management Service Providers \| Mobile Device Management \| Mobile Device Management Software \| Mobile Middleware \| Mobile Workers \| VARs

Making the Right Move to a Managed Service Provider for SSL VPN sponsored by MegaPath Inc. WHITE PAPER: Adoption of SSL VPNs is growing rapidly. A sample of areas in which SSL VPNs can help include serving more communities, supporting more access environments, providing access without application and network changes, enforcing compliance, protecting the network, quickly modifying access policies, and ensuring business continuity. Posted: 26 Mar 2010 \| Published: 26 Mar 2010 TOPICS: Access Control \| Business Continuity Planning \| Compliance (Systems Operations) \| Management Service Providers \| Network Management \| Network Security \| Networking \| Remote Access Software \| SSL VPN \| VPN

Build Your Cloud, Build Your Profit sponsored by Citrix Systems, Inc. WHITE PAPER: Download the whitepaper, Build Your Cloud, Build Your Profit, to learn how service providers can deliver profitable, differentiated cloud services using a proven cloud platform. Posted: 16 Aug 2012 \| Published: 31 Jul 2012 TOPICS: Cloud Archive \| Cloud Computing \| Cloud CRM \| Cloud Disaster Recovery \| Cloud Management \| Cloud Security \| Cloud Storage \| CRM \| Hybrid clouds \| Infrastructure as a Service (IaaS) \| Management Service Providers \| Private Cloud \| Private cloud computing \| Public Cloud \| Public cloud computing

Integrating Cloud Backups Into Your MSP Management Platforms sponsored by Intronis WHITE PAPER: In this white paper, you will learn how to integrate offsite backup services into existing remote monitoring management (RMM) and professional services automation (PSA) platforms. Posted: 22 Jul 2013 \| Published: 22 Jul 2013 TOPICS: Backups \| Cloud Backup \| Data Recovery \| Disaster Recovery \| Management Service Providers \| Professional Services Automation Software \| Risk Management

GFI MAX Building Blocks & MSP University Podcast sponsored by GFI Software PODCAST: This podcast discusses how GFI MAX Building Blocks methodology can help you overcome challenges with converting your clients in Managed Services and start making money. Posted: 10 Dec 2010 \| Premiered: Dec 10, 2010 TOPICS: Backups \| Management Service Providers \| Network Management \| Operating Systems \| Operational Support Systems \| Software Development Methodologies \| Systems Management \| Systems Operations

Remote Monitoring and Management Tools Selection Tips for Solution Providers sponsored by Solarwinds N-able EGUIDE: This E-Guide from MicroScope.co.UK offers advice that will help MSPs and VARs find the ideal remote monitoring and management (RMM) solution for their organization. Posted: 17 Apr 2013 \| Published: 17 Apr 2013 TOPICS: Business Process Automation \| Management Service Providers \| Network Management \| Network Monitoring \| Network Service Providers \| Remote Access Software \| Remote Computing \| Remote Network Management \| Remote Users \| Systems Maintenance \| Systems Management \| Systems Software \| VARs

Security in Cloud Computing sponsored by CSC EGUIDE: This expert E-Guide explores the hesitations preventing many from moving to the cloud and offers considerations to keep in mind when using external CSPs for your security needs. Posted: 25 Jan 2013 \| Published: 25 Jan 2013 TOPICS: Access Control \| Application Security \| Applications Management \| Cloud Computing \| Cloud Management \| Cloud Security \| Management Service Providers \| Security \| Security Systems \| Software as a Service \| Testing

Expert Guide to Data Protection: New Capabilities, Remaining Gaps, and Answers to Customer FAQ sponsored by Symantec Corporation EGUIDE: This e-guide follows the evolution of data protection and points out the latest capabilities and remaining gaps in the marketplace. Read on now to find out whether conventional methods are keeping pace and which data protection processes should be treated separately. Posted: 04 Nov 2013 \| Published: 04 Nov 2013 TOPICS: Backup for Virtualized Servers \| Backups \| Content Archiving \| Continuous Data Protection \| Data Loss Prevention (DLP) \| Data Recovery \| Data Security \| Disaster Recovery \| Disaster Recovery Planning for Virtual Environments \| Email Archiving \| Laptop Computers \| Management Service Providers \| Mobile Device Management \| Smart Phones \| Tablet PC

Shenzhen Telecom sponsored by Pitney Bowes Group 1 Software CASE STUDY: Pitney Bowes Group 1 Software customer communication management (CCM) solutions allow Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction. Posted: 01 Jul 2008 \| Published: 01 Jul 2008 TOPICS: Billing Services \| Communications Systems \| Customer Service \| Management Service Providers \| Operational Support Systems \| Telecommunications Services

MSP Reports