WHITE PAPER:
CRM solutions, like Siebel, automate complex business processes where high levels of application performance are crucial. Read this whitepaper to learn best practices in Siebel CRM Performance Management.
CASE STUDY:
This case study explains how Virgin Media, a leading provider of broadband, TV, mobile phone and home phone services in the UK, was able to realize significant workforce gains with a cloud-based learning and performance management system.
EGUIDE:
In this SearchCRM.com expert e-guide, get an inside look at common practices for measuring contact center and organizational performance, and learn how you can transform metrics into a world-class customer experience.
WHITE PAPER:
High system performance levels can ensure risk reduction and improve costs for business-critical systems. Read this paper to learn how to ensure system performance by combining performance engineering best practices with client delivery.
WHITE PAPER:
Rapid bottleneck identification (RBI) is a new testing methodology that allows quality assurance (QA) professionals to very quickly uncover Web application performance limitations and determine the impact of those limitations on the end user experience.
EZINE:
Download Perform today for informative and insightful articles including how open source is changing the face of enterprise software, tips from the field on how to ignite enterprises to reach new levels of performance excellence, and deliver unmatched insight to users.
WEBCAST:
The SAS® Enterprise Data Integration Server gives you the power to know how to quickly attain and manage consistent and trusted data throughout your organization. This webinar will show how this single data integration solution can consolidate vendors, respond quickly to new data integration requirements, and even reduce the overall cost...
WHITE PAPER:
This technology brief highlights how BI applications can integrate information across data sources and departments, provide a single, integrated view of customer and enterprise information, and enable greater alignment of decisions and execution to drive higher customer profitability and share of wallet.
CASE STUDY:
Project management processes that are not standardized can extend project timelines and lead to product poor quality and unsatisfied customers. Discover how system knowledge management can improve availability by reducing manual dependence.
