EBOOK:
In this automation architect’s guiding e-book, discover a walkthrough map of the steps required to lead your organization beyond task-centric automation toward an enterprise-wide strategy.
WHITE PAPER:
This paper provides survey insights from 520 employees using internal shared services, such as HR and workplace services and explores how employees perceive the use of self-service tools and a centralized company portal and the impact on the wider business.
EBOOK:
Less than a year after it received an official name, Secure Access Service Edge has started to disrupt the networking and security markets. As incumbent vendors make strategic moves to build SASE offerings, the nascent technology has the potential to upend traditional networking and security.
LANDING PAGE:
IT Priorities Research Program for 2023 is here! Your thoughtful response to this survey will help us better understand what is changing with your IT priorities. Our editorial team will use this information to better address your challenges when approaching upcoming technology purchases and business plans for 2023.
WHITE PAPER:
Read this report for an overview of the CRM Customer Engagement Center market and details on why ServiceNow is a Leader in 2021 Magic Quadrant.
WHITE PAPER:
At the Computer Weekly diversity in tech event, experts proposed a 15-point plan to improve diversity and inclusion across the industry. Suggestions focused on getting people into the sector and keeping them there. Download the full report here.
WHITE PAPER:
Read to learn about Gartner's key findings, recommendations, and other insights on the IT service management platform market that ServiceNow views as invaluable This paper also explains why Gartner scored ServiceNow's ITSM platform higher than any other platform.
WHITE PAPER:
Businesses around the world have arrived at a new frontier of data management and analytics. We’re entering the era of fast data, where big ideas are fueled by insights gleaned from data in real-time. Read this paper to learn how real-time data can drive business value across a range of potential value outcomes.
