Call Agents Reports

Infographic: CPaaS tools driving the market
sponsored by TechTarget ComputerWeekly.com
EGUIDE: The pandemic drove demand for embedded and digital communications as organisations looked to replace in-person communication. As a result, new CPaaS use cases emerged around telehealth, e-commerce and retail. This infographic highlights some of the key use cases driving change in the market.
Posted: 06 Nov 2023 | Published: 07 Nov 2023

TechTarget ComputerWeekly.com

Your guide to the open source universe
sponsored by TechTarget ComputerWeekly.com
EGUIDE: Open source used to be an alternative to commercial off –the-shelf software. Today, the largest commercial software providers are big supporters of open source technologies.
Posted: 08 Feb 2021 | Published: 29 Aug 2017

TechTarget ComputerWeekly.com

Computer Weekly – 28 February 2023: The race to net zero
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we examine the role of green tech in helping businesses contribute to the government's 2050 net-zero targets. We also talk to Spotify about the importance of open source for the music streaming service and how hybrid working is evolving as the post-pandemic workplace continues to change. Read the issue now.
Posted: 27 Feb 2023 | Published: 28 Feb 2023

TechTarget ComputerWeekly.com

Understanding CPaaS market growth, trends and providers
sponsored by TechTarget ComputerWeekly.com
EGUIDE: The CPaaS market is maturing as increased demand for digital communications drives new use cases. Organizations looking to buy CPaaS APIs should examine the various use cases that APIs can address and how to choose a CPaaS provider. Read this article to learn more about the trends and providers fueling CPaaS market growth.
Posted: 06 Nov 2023 | Published: 07 Nov 2023

TechTarget ComputerWeekly.com

Computer Weekly – 13 August 2019: How tech experts could earn millions as whistleblowers
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, a tech expert is set to earn millions after successfully blowing the whistle on vulnerabilities in Cisco's video surveillance software. Our latest buyer's guide examines the issues around big data architecture. And we look at how the end of Windows 7 could spark a new era for desktop productivity. Read the issue now.
Posted: 08 Feb 2021 | Published: 13 Aug 2019

TechTarget ComputerWeekly.com

Computer Weekly – 3 May 2022: A prescription for digital accessibility at Boots
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, millions of people have difficulties when using websites – we find out how Boots is making its e-commerce offering fully accessible. Our new buyer's guide examines communications as a service. And we talk to Trainline's CTO about how the rail app provider survived and thrived post-pandemic. Read the issue now.
Posted: 03 May 2022 | Published: 03 May 2022

TechTarget ComputerWeekly.com

Computer Weekly – 8 November 2016: The march of the robot workers
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we look at how artificial intelligence is being used to automate existing jobs, such as IT administrators and customer service agents. Capital One's European CIO talks about how to create an agile business. And we offer tips on how to deal with an Oracle software audit. Read the issue now.
Posted: 08 Feb 2021 | Published: 08 Nov 2016

TechTarget ComputerWeekly.com

Computer Weekly – 29 January 2019: A vintage digital transformation for Majestic Wines
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we examine the digital transformation of retailer Majestic Wines and find out how buying rival Naked Wines led to a cloud overhaul of the firm's IT. We look at the challenges for IT managers as they prepare for the end of Windows 7 support. And our buyer's guide discusses deep learning technology. Read the issue now.
Posted: 08 Feb 2021 | Published: 25 Jan 2019

TechTarget ComputerWeekly.com

CW Nordics November 2017
sponsored by TechTarget ComputerWeekly.com
EZINE: The Nordic countries are pace-setters when it comes to digital transformation and although there is a wealth of IT talent in the region, it seems it is not enough.
Posted: 08 Feb 2021 | Published: 23 Nov 2017

TechTarget ComputerWeekly.com

A Computer Weekly Buyer's Guide to Mobile App Development
sponsored by TechTarget ComputerWeekly.com
EZINE: This Computer Weekly buyer's guide looks at how to take an Agile approach to mobile app development. Discover how to gain a competitive edge by accelerating mobile development, turning mobile users' expectations to your advantage, and building unique, differentiated mobile experiences.
Posted: 08 Feb 2021 | Published: 21 Mar 2017

TechTarget ComputerWeekly.com